Shipping & Returns

SHIPPING Please allow 1-2 days processing time once your order is received, since we make our products in small batches to ensure top quality & ultimate freshness.  This does not include shipping time, please see the guide below. 

Processing Time = 1-2 business days (Monday-Friday from 9-6pm EST)
Shipping Time = 1-3 business days Flat Rate $10

Please keep in mind that many of our products are made from natural & organic ingredients so there may be variations in appearance & texture, which is normal. 

RETURNS We always hope that you love your products as much as we do, because we pride ourselves in taking great care while crafting them.  Regrettably we cannot accept returns or exchanges, based on the nature of our products.  We will certainly correct any error that was made on our part (ie. wrong item shipped).  Please email us at joanna@flippsalon.com.com within 3 business days for instructions.  Please include order number, date, name & contact information, once this information is received we will investigate the issue & respond within 3 business days.